June 23, 2016

FAQ

How long have you been in business?
Since 1999.

Where are you located?
Anchorage Alaska, USA.

What is your hourly rate?
We currently charge $75/hour, which is well below the industry standard. As a small, specialized business, we have lower overhead which allows us to keep our rates low.

Do you give estimates?
Certainly, we would love to send you a written proposal for your project.

Do you operate your own servers, or are you a reseller?
We are a licensed reseller of HostGator hosting, one of the world’s top ten providers, based here in the USA.

Why does it cost more for your hosting versus going straight to HostGator?
We provide local support for your hosting account including free transfer and setup, managing your email addresses, and handling any behind the scenes hosting maintenance, all included in our low monthly hosting rate. We handle the technical stuff so that you can stay focused on your business.

What if I live outside Alaska?
Being an internet savvy business, we can provide our services to anyone, anywhere. We have clients whom we have never met face to face, but communicated easily via phones and email to get their project done.

Do I need to buy your hosting to get a website?
We do not require that you host with us. If you’d like Carlisle Graphics to build you a website but want your own hosting, that’s fine! If you don’t host with us, we recommend hostgator.com.

Does Carlisle Graphics outsource web/design work outside the USA?
Nope.

How do I get started?
Contact us today. We can discuss your needs over the phone, email, or we can meet at your place of business. Then we’ll send you a no-pressure proposal with a clear project outline and a bottom line for all costs involved.